Shipping policy

US

Shop from the our US website (us.smartsilk.com) to ship to a US address.
Orders to Continental United States are shipped through UPS – Ground.

A tracking numbers will be provided to you by e-mail when your order is shipped.

Please allow 7 working days to receive your order. (Orders are shipped out of our warehouse within 2 business days. Depending on your location UPS – Regular Ground can take 3-5 business days.)

We offer free shipping on orders over $99 within the US except to the following locations:

Alaska
Hawaii
Puerto Rico

Express Deliveries

If you require express delivery please contact us (wecare@smartsilk.com) directly for a price quote and delivery time.

CANADA

Visit our Canadian website (smartsilk.com) to ship to a Canadian address.

INTERNATIONAL

We ship almost anywhere in the world

Please contact us (wecare@smartsilk.com) to place an international order. We would be pleased provide an estimate for shipping charges and the delivery time.

SmartSilk™ is not responsible for any import duties, brokerage fees, or taxes.

ORDER TRACKING

Shipping – Order Tracking

A tracking numbers will be provided to you by e-mail when your order is shipped.